Last updated: April 27, 2025
At Exfresso, we value the privacy of our website visitors and customers. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website (https://www.exfresso.com) and interact with our services.
A separate Privacy Policy exists for apps within the Exfresso toolkit.
1. Information We Collect
- Personal Information: We collect personal information (such as your name, email address, and phone number) when you fill out forms to express interest in our software or request a demo.
- Analytics Data: We collect analytics data, such as your IP address, browser type, pages you visit, and the duration of your visit, to help improve our website and services.
- Cookies: We use cookies to keep the site running smoothly and to understand how it’s used. When you first visit, a consent banner asks you to choose which categories to allow. Cookies in non-essential categories are not loaded until you actively accept them. You can change your choices any time by clicking Cookie Settings in our consent banner, or via the cookie icon at the bottom of any page. For a complete, up-to-date list of the cookies we use, click Cookie Settings to open our cookie preferences panel.
- Do Not Track and Global Privacy Control: We honor Global Privacy Control (GPC) and Do Not Track (DNT) signals from your browser. If your browser sends either signal, we’ll automatically treat it as an opt-out and won’t load non-essential cookies or trackers — no banner click required.
2. How We Use Your Information
- We use your Personal Information to respond to your inquiries, provide you with requested information, and improve our website.
- Analytics Data is used to understand user behavior and enhance the overall user experience on our site. (For example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns.)
- Analytics Data may also be used to help us screen for potential risk and fraud (in particular, your IP address).
3. Sharing of Information
- We do not sell or rent your personal information to third parties.
- We do not share your personal information with third parties for marketing purposes.
- We may share data with trusted third-party service providers (e.g., email or analytics platforms) solely for the purpose of operating our website and services.
- Third-party data processors: We use the following services to operate our website and follow up with prospects. They process data on our behalf and only use it for the purposes outlined in this policy.
- Google Analytics — helps us understand how visitors use the site (pages viewed, time on site, traffic sources). IP addresses are anonymized. Read Google’s privacy policy or opt out of Google Analytics.
- Make.com — automation platform that routes form submissions to our CRM.
- Freshsales — our customer relationship management platform; stores contact information from form submissions so we can follow up.
- Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
- Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
4. Data Retention
- We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
5. Security
- We implement reasonable security measures to protect your personal information. However, no data transmission over the internet can be 100% secure, and we cannot guarantee complete security.
6. Your Rights
- You have the right to access, update, or delete your personal information. You may also opt out of marketing communications by following the unsubscribe instructions in our emails or by contacting us directly.
- If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
7. Changes to This Policy
- We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Please review this policy periodically to stay informed about how we protect your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights, please contact us by e-mail at privacy@exfresso.com or by mail using the details provided below:
Exfresso LLC.
PO BOX 660211, Austin, TX, 78766, United States of America.
